O2C Acceleration Partners

Who We Help

Your receivables may be holding millions in trapped cash.

We help:

Typically companies with $50M+ in annual revenue
PE-backed and growth-stage businesses
Multi-entity organizations
SaaS, mid-market business services, multifamily services, construction and industrial companies

Common warning signs:

DSO above 60 days
Growing aged receivables
Post-acquisition billing problems
Manual or inconsistent collections
Limited cash visibility

The Problem

Growth creates friction. Friction traps cash.

Post-acquisition integrations often create friction throughout the order-to-cash cycle. Customers are unsure who to pay, vendor onboarding restarts, contract assignments are challenged, invoices are delayed, and payment blockers accumulate.

The result is higher DSO, growing aged receivables and working capital trapped on the balance sheet.

Common issues include:

Billing and legal entity confusion
Outdated vendor and banking records
Missing POs and procurement portal registrations
Broken contract-to-invoice connections
Legacy brand confusion
Disconnected ERP, CRM, billing and collections data
Unclear ownership across finance, sales and customer success

The Payment Window

Every week you wait, recovery gets harder.

For SaaS and service businesses, the first 30 to 90 days past due are the strongest payment window. Service concerns, missing POs, vendor onboarding and contract issues can still be resolved while customer contacts, budgets and context remain active.

If you resolve these blockers early, receivables will convert to cash. As time passes, contacts disengage, accounting periods close, budgets shift and invoices get deprioritized.

The Law of Diminishing IntentThe longer a payment blocker remains unresolved, the less likely the invoice is to be paid in full.

By the time an invoice reaches an outside collection agency, the strongest window has often closed. Some agencies do a decent job of pursuing debt, but they rarely have the product knowledge, customer context or internal access needed to resolve service issues, navigate 3rd party payment portals, resolve documentation gaps and contractual disputes.

Those are order-to-cash problems and not simply collection problems, which must be resolved from inside the business.

The payment window, week by week

Invoice due30 days90 daysOutside collections

Days 0 to 90: the strongest payment windowBlockers are still fixable and the customer's budget and context are still active. Persistence pays off here.

Beyond 90 days: diminishing intentContacts disengage, accounting periods close, budgets are reassigned and new priorities take over.

Outside collections: fighting uphillThe window has often closed, and the agency lacks product knowledge, customer familiarity and internal access.

Then Comes the Cost of Recovery

Protect the payment window.

Recovering $2 million in receivables, two ways:

O2C Acceleration Partners

3-Month O2C Acceleration Sprint

$60,000

Fixed investment to convert $2 million of receivables into cash

+ Future revenue protected

The relationship stays intact. You collect what you're owed and keep the account.

Resolved from inside the business
Preserves customer relations
Protects future revenue
Keeps valid receivables from becoming write-offs

Third-Party Collection Agency

Outside collections

$400,000+

20 to 25% contingency fee on the same $2 million

+ $2 million+ in future revenue at riskThe opportunity cost: the customers behind those invoices are now lost, and every future dollar they would have spent with you goes with them.

Outside collections can damage the customer relationship and place future revenue at risk.

The strongest payment window has often already closed
Balances settled below the original bill add a further loss
Lacks product knowledge and customer familiarity
No internal access to stakeholders
Puts the customer relationship at risk
Treats order-to-cash problems as collection problems

Our order-to-cash model pays for itself several times over.

If $2 million is recovered, a 20% to 25% agency contingency fee would equal $400,000+ before any settlement discount. A three-month O2C sprint carries a $60,000 base fee and a maximum total fee of $72,000, while resolving blockers internally to preserve customer relationships and future revenue.

What We Do

We are not a debt collection agency, and we do not pursue bad debt.

We embed an experienced DSO turnaround specialist into your finance organization for a defined period to accelerate collections and strengthen your order-to-cash process.

They arrive ready to execute. Working directly with finance and customer-facing teams, they identify what's preventing payment, prioritize the highest-impact accounts, establish clear ownership and begin driving resolution immediately; whether the blocker is a missing PO, vendor onboarding, a service concern or a contractual issue.

This isn't their first DSO challenge. They bring a disciplined, proven approach, work alongside internal stakeholders, transfer knowledge to your team and leave behind a stronger process.

Our objective is to:

Convert Receivables into Cash Faster

Speed up collections and shorten DSO to improve liquidity and fund growth.

Resolve Operational Payment Blockers

Identify and remove the internal and external roadblocks that delay customer payments.

Recover Overdue Balances While Protecting Relationships

Take a professional, customer-first approach to recover what you're owed, without damaging trust.

Establish a Disciplined, Repeatable AR Process

Build structure, accountability, and consistency to prevent issues and sustain results.

Reduce Dependence on Revolving Credit

Improve cash flow and working capital so you rely less on expensive short-term financing.

Results

Real results, real numbers.

Case Study

Working Capital Acceleration

Global SaaS Company | Private Equity-Backed · Annual Recurring Revenue: $80M

Initial Situation

DSO approximately 160 days
Manual collections process
Limited visibility into payment blockers
Customer Success engaged late
Administrative issues slowing cash conversion

First 30 Days

We implemented an AR diagnostic, payment blocker analysis, collections dashboard, customer outreach and payment-commitment tracking.

AR reviewed$0M

Top 20 accounts with individual action plans and expected payment dates$0M

Moved into approved payment status$0K

Identified as requiring operational intervention$0K

150 customers contacted
45 customers confirmed payment approval
14 recurring administrative blockers identified

Primary blockers included vendor onboarding, missing purchase orders, procurement portals and contract modifications.

Business Impact

Within the first weeks of the engagement, the company gained:

Visibility into $3.19M of receivables
$712K progressing toward payment
$331K of administrative delays isolated for operational resolution
A repeatable reporting framework for executive cash forecasting

Engagement Options

Two fixed-duration options. Immediate execution without permanent headcount:

3-Month Acceleration Sprint

Best for a focused, high-priority AR initiative

$60,000

Base Investment

$20,000 per month for three months

Performance fee: Up to $12,000

6-Month Working Capital Engagement

Best for complex, multi-entity or post-acquisition O2C environments

$90,000

Base Investment

$15,000 per month for six months

Performance fee: Up to $18,000

The performance fee is earned at the end of the engagement based on cumulative achievement of objectives agreed before kickoff.

Both engagements include:

Embedded US-based specialist
AR diagnostic and prioritization
Payment-blocker resolution and cash acceleration
Executive reporting
Process documentation, training and exit playbook

John Lin, Founder of O2C Acceleration Partners

About Us

About O2C Acceleration Partners

After more than 15 years in credit and collections, I saw too many companies treat accounts receivable as a back-office function rather than a driver of working capital. Cash flow is the lifeblood of a business, and a disciplined order-to-cash process is what keeps it moving. That is why we built O2C Acceleration Partners.

John Lin, Founder

Our Team

Our specialists are experienced B2B credit, collections and order-to-cash professionals based across the U.S., Europe and APAC. They combine hands-on collections expertise with the ability to identify operational payment blockers, coordinate across finance and customer-facing teams, and manage high-value receivables with professionalism and urgency.

Each engagement is supported by senior O2C leadership for strategy, escalation and executive reporting.

Unlock the cash trapped in your receivables.